Based on the information available on Aristron Ltd.’s website, there is no specific refund policy provided. To assist you, here’s a general template for a refund policy that you can customize to fit your company’s specific needs:

Refund Policy

1. Returns

Our policy lasts 7 to 10 days from the date of purchase. If 10 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• It must be in the original packaging.
• A receipt or proof of purchase is required.

3. Non-Returnable Items

Certain items are exempt from being returned, including:

• Gift cards
• Downloadable software products
• Some health and personal care items

4. Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.

5. Late or Missing Refunds

If you haven’t received a refund yet:

• First, check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us at [contact information].

6. Sale Items

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [contact information] and send your item to: [physical address].

8. Shipping Returns

To return your product, you should mail it to: [physical address].

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over [amount], consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

9. Contact Information

For questions related to refunds and returns, please contact us at:

• Email: info@aristronltd.com
• Phone: 01311 – 338198 / 01311 – 338199

Please customize this template to align with your company’s specific policies and legal requirements.