Delivery policy

Delivery Policy for Aristron Ltd.

1. Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates

Shipping Options and Rates:
- Standard Shipping (3-5 business days): BDT 100
- Express Shipping (1-2 business days): BDT 200
Free Shipping:
- We offer free standard shipping on orders over BDT 5,000 within Bangladesh.

3. International Shipping

4. Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number that you can use to check its status.
Please allow 48 hours for the tracking information to become available.

5. Delivery Issues

Damaged or Lost Packages:
- If your order arrives damaged or is lost in transit, please contact us immediately at service@aristronltd.com or call 01311–338198 / 01311–338199.
- We will evaluate the issue and make it right by offering a replacement or refund as necessary.

6. Delivery Address

Please ensure that the delivery address provided is accurate and complete.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Contact Us

If you have any questions or concerns about your order, please contact us at:
- Email: service@aristronltd.com
- Phone: 01311–338198 / 01311–338199

By placing an order with Aristron Ltd., you agree to the terms outlined in this Delivery Policy.